Facebook over the past few years, has made its platforms, Facebook, Instagram and WhatsApp business friendly and it gets better as WhatsApp Business App is set for direct shopping.
Soon businesses will be cashing out and making sales directly on WhatsApp Business. 2 days ago, Facebook on its website announced that it will be introducing new shopping features on the messaging app. They stated that they will be increasing investment in the following areas;
They will expand ways for people to check out available products and make purchase directly from a chat. They added that they would want to make it easier for businesses to integrate these features into their existing commerce and customer solutions.
They will be providing new options for businesses to manage their WhatsApp messages via hosting services that Facebook plans to offer. This will make it easier for small and medium size businesses to get started, sell products, keep their inventory up to date and quickly respond to messages they receive wherever their employees are.
They will be charging business customers for some of the services they will be offering .